1. Introduction
Hiverd Technologies LLC ("Hiverd," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hiverd.com (the "Site") or engage our studio.
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form
- Book a discovery call through Calendly
- Send us an email
- Engage our studio
This information may include:
- Name
- Email address
- Phone number
- Company name
- Project details you share with us
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule and conduct discovery calls
- Provide, operate, and maintain our studio offerings
- Send you project updates and communications
- Improve our website and studio offerings
- Analyze usage patterns and trends
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information. We may share your information with:
4.1 Service Providers
We use trusted third-party services to operate our business:
- Calendly: For scheduling meetings. When you book a call, Calendly collects your name and email. See Calendly's Privacy Policy.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and project-related communications are retained for the duration of our business relationship and for a reasonable period thereafter for legal and accounting purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to processing of your data
To exercise any of these rights, please contact us at legal@hiverd.com. We will respond to your request within 30 days.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to countries outside your country of residence, including the United Arab Emirates where our company is based.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Hiverd Technologies LLC
Business Hub, Al Fattan Tower - 2nd Floor
Marsa Dubai, JBR - Dubai, UAE
Email: legal@hiverd.com